Terms of Use

These Terms of Use set forth the official rules, guidelines, and binding standards for all visitors and registered users who access and browse our official website, utilize platform functions, and complete product purchase transactions. This document aims to standardize website usage behaviors, clarify the operating specifications of the platform, and define the legitimate rights and usage obligations of all users. All forms of access, browsing, and shopping behavior on this website constitute full acceptance and voluntary compliance with all clauses of these Terms of Use. All service rules and usage specifications apply to all users equally without any discrimination.
All functions and services provided by the website are oriented to individual users who pursue high-quality daily self-care and legal online shopping needs. Users shall use all platform functions and services in a standardized and civilized manner in accordance with public network norms and website regulations. We maintain the right to adjust service content and optimize platform functions according to service iteration and user experience upgrades, ensuring the long-term stable operation of the website and continuous improvement of user service experience.

1. Website Service Overview

Our official website is a professional online shopping platform focused on bath and body care products, handmade self-care essentials, and daily beauty care collections. The platform provides users with product display, online browsing, independent order placement, unified currency settlement, global logistics delivery, standardized after-sales services and one-stop shopping experience. All products displayed on the website are independently selected and inspected, adhering to the brand’s consistent concepts of mild formulas, creative design, and ethical production.
We are committed to providing stable, safe, convenient and high-quality online shopping services for global users. We continuously optimize website page layout, product display logic, order operation functions and service processes to simplify user browsing and shopping operations, and create a smooth and pleasant online shopping environment for every user. All public access functions of the website are open to all visitors, and formal order transaction services are available for users who complete independent operation and payment confirmation.

2. User Behavior & Usage Rules

All users accessing this website shall abide by standardized network usage rules and civilized browsing norms. Users are permitted to browse website content, view product information, collect favorite products, place legal orders, and apply for official after-sales services within the normal service scope of the platform. All personal shopping behaviors shall be based on real consumption demands, authentic will and legitimate personal purposes.
Users shall not use this website to carry out any abnormal or improper behaviors that violate platform operation norms and public network order. It is prohibited to conduct malicious browsing, frequent invalid operation, abnormal order submission, malicious order cancellation, batch speculative ordering and other behaviors that interfere with the normal operation of the platform. Users are not allowed to use website content, product pictures, text descriptions and platform resources for unauthorized commercial reproduction, secondary dissemination, commercial imitation and illegal commercial use.
Any improper operation and irregular user behavior that damages the platform operation order and public rights and interests will be standardized and restricted by us. We reserve the right to limit user access, intercept abnormal orders and terminate service qualifications for users who violate usage rules, so as to maintain a fair, stable and safe shopping environment for all legitimate users.

3. Account & User Information Rules

When users conduct browsing, order placement and other interactive behaviors on the website, they shall ensure that all submitted personal information, including identity information, contact information and delivery address information, is true, accurate, complete and valid. Users shall independently bear all responsibilities and risks arising from false, wrong or incomplete information filling, including order delivery failure, logistics deviation, after-sales processing obstacles and other problems.
Users shall properly keep their personal browsing and shopping records generated on the platform, independently protect their equipment access rights and shopping information security, and bear the responsibility for any information leakage and abnormal loss caused by personal improper protection. We will strictly protect user personal information in accordance with the official Privacy Policy, and will not disclose, sell or share user private information without user permission.

4. Intellectual Property & Website Content Protection

All original content displayed on this website, including but not limited to product pictures, design works, text descriptions, page layout, copywriting content, brand style and visual design, belongs to the platform’s independent intellectual property scope. All website content is protected by network intellectual property norms and shall not be arbitrarily used by users without authorization.
Users are prohibited from copying, downloading, intercepting, reproducing, modifying, disseminating, commercializing and using any website content and design resources without official permission. No individual or institution may use the platform’s intellectual property resources to carry out competitive imitation, commercial plagiarism and other infringement behaviors. Any unauthorized commercial use and content infringement behavior will be held accountable in accordance with standardized platform rules.
Users can only browse, view and reference website content for personal non-commercial shopping and personal viewing needs. All legal and standardized personal browsing and viewing behaviors are allowed and protected by platform rules.

5. Transaction & Service Specifications

All online transactions on the website follow unified, transparent and fair service specifications. The platform adopts unified USD currency settlement for all orders, provides global free shipping services, and fully undertakes all tariffs and cross-border handling fees incurred in the logistics process, ensuring zero additional cost for user shopping. All order processing, shipment arrangement and delivery distribution are implemented in accordance with standardized service cycles, forming a complete and standardized transaction service system.
All after-sales services such as product return and refund shall be implemented in strict accordance with the official Refund Policy and Customer Service Policy. Users shall abide by unified after-sales rules when applying for after-sales services, and carry out return and refund operations within the valid service cycle and compliant conditions. All transaction and after-sales behaviors shall be based on official platform rules to ensure standardized and orderly processing.

6. Third-Party Platform Rules

The website may contain links and service entrances of third-party platforms in the process of function docking and service expansion, which only provide convenient browsing and auxiliary service channels for users. All third-party links are independent external service channels, which are not controlled or operated by our platform.
We do not bear the responsibility for the service quality, content authenticity, privacy rules and operation norms of third-party platforms. Users need to independently judge and bear the corresponding risks when accessing third-party links. We recommend users to carefully understand the relevant service rules of external platforms to protect their personal information and property security.

7. Service Maintenance & Platform Upgrade

In order to ensure the stable operation and function optimization of the website, we will carry out regular platform maintenance, system upgrade, function iteration and content optimization. During partial maintenance and upgrade periods, individual website functions may be temporarily adjusted or suspended, including page access, order function and other service delays or interruptions.
We will try our best to avoid long-term service suspension and minimize the impact of platform maintenance on user shopping experience. All temporary service adjustments caused by official maintenance and upgrade belong to normal platform operation arrangements, and the platform will not bear additional service compensation responsibilities for normal system maintenance.

8. Policy Update & Usage Recognition

We reserve the right to adjust, optimize and update these Terms of Use according to platform service upgrade, function iteration, industry norm update and business development needs. All updated clauses will be publicly displayed on the official website page and take effect automatically after publication.
Users’ continued access to the website, browsing platform content and use of shopping services after the policy update is deemed as full recognition and voluntary compliance with the latest Terms of Use. We recommend users to regularly pay attention to the latest official rules to ensure that their usage behaviors conform to platform specifications.

9. Contact & Support

If you have any questions, suggestions and consultations about website usage rules, function use, service specifications and clause interpretation, please contact us through the official Contact Us page of the website. Our professional service team will respond to user demands in a timely manner, answer relevant questions, and provide standardized and professional service guidance.

 

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